Responsible Gaming

Gaming Should Be Entertainment

At Castle Hotel, we believe that betting and gaming should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Gambling carries inherent risks, and it's important to approach it with a responsible mindset.

We're committed to promoting safe and responsible gaming practices across our platform. If you choose to participate in betting activities, please do so within your means and for enjoyment only.

Age Verification

In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. We take age verification seriously and employ strict checks to ensure all users meet the legal minimum age requirement.

If you are under 18, please do not attempt to register or use our services. If you are aware of anyone underage gambling, we encourage you to report it to the relevant authorities.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:

Self-Help Tools & Controls

We provide several tools to help you maintain control over your gaming activities:

We encourage you to use these tools proactively to maintain a healthy relationship with gaming.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. The following organisations provide confidential support and information:

United Kingdom

Other Jurisdictions

Get Help Today

If you believe you may have a problem with gambling, please reach out for support immediately. There is no shame in seeking help, and professional support is available to you.

Contact one of the organisations listed above, speak to your GP, or reach out to a trusted friend or family member. Recovery is possible, and support services are standing by to help you.

Your wellbeing is our priority. Play responsibly.